Assistant Snr Manager/Snr Manager, Expense Management & Governance

Job Title: Assistant Snr Manager/Snr Manager, Expense Management & Governance Company: National University of Singapore SAP Module: SAP FICO Roles & Responsibilities: Job Title: Assistant Snr Manager/Snr Manager, Expense Management & Governance Faculty/Department-Level Unit: Finance Shared Services (Concur) At NUS, the Office of Finance stands as a dynamic and strategic partner, driving financial sustainability and operational excellence. Our team plays a crucial role in overseeing financial planning, optimising resources, and enabling the University’s ambition and innovation. 🚀 Make an Impact: Play a key role in shaping financial strategies that influence the University’s growth and global standing. 📈Growth & Development: We believe in continuous learning, offering mentorship, career development, and upskilling opportunities. Job Description We are seeking an experienced and driven Senior Manager to lead and optimize the Travel & Expense (T&E) Management process at NUS. The candidate will lead a team in ensuring compliance with internal policies and controls, leverage data analytics to strength controls, drive innovative process enhancements and fostering strong stakeholder partnerships. Roles And Responsibilities Leadership & Team Management* * Lead the governance team at Concur Central Admin Team (CCAT), fostering a high-performance, collaborative, and solution-oriented culture aligned with organizational objectives * Spearhead and manage high-impact CCAT-led projects and strategic initiatives, demonstrating strong leadership in T&E process transformation and innovation * Provide coaching, guidance, and critical escalation support to resolve complex T&E issues, ensuring seamless day-to-day operations and service excellence * Leverage deep expertise in SAP Concur and S/4 HANA to drive best practices, automation, and continuous improvements in T&E processes * Proactively identify and implement opportunities for workflow streamlining, enhanced control mechanisms, and improvements in Concur user experience * Establish and monitor key performance indicators (KPIs), conduct comprehensive data-driven analysis, and implement corrective actions to optimize T&E performance and compliance. * Develop, enhance, and maintain robust T&E analytics, dashboards, and reporting capabilities to empower data-driven decision-making for various stakeholders. Stakeholder & Senior Management Engagement* * Serve as a trusted advisor to leadership team on T&E and related policies and strategic enhancement initiatives. * Lead and facilitate high-level stakeholder consultations, including Concur Review Committee discussions, to ensure alignment and consensus on major T&E process changes prior to implementation * Drive proactive change management initiatives (e.g., roadshows, targeted communications, user forums) * Ensure rigorous adherence to all NUS T&E related policies, internal audit requirements, and relevant regulatory standards to safeguard financial integrity * Partner key external vendors, including Travel Management Companies, SAP Concur Support to deliver optimal T&E solutions * Collaborate with across functions to ensure robust integration of T&E processes with broader financial operations. Work Location: Singapore, Singapore Availability: Full time

We are at the forefront of formulating, reviewing, and analysing the University’s strategic, operating, and capital budgets. Through strong governance, robust financial processes, and cutting-edge systems, we ensure every dollar is put to its best use, fueling research, education, and transformation Qualifications Experience Required: not applicable Key Skills: SAP FICO Salary: Not disclosed