Application Support Engineer

This Application Support Engineer role at Accenture, based in Pune, is framed around an investigative approach to SAP FI/CO support, positioning the successful candidate as something closer to a 'software detective' than a routine ticket-resolver. You will investigate and resolve issues across critical business systems built on SAP FI CO Finance modules, tracing problems back through configuration and integration points to find genuine root causes rather than applying surface-level fixes. Collaborating with cross-functional teams is expected whenever an issue's root cause extends beyond pure Finance configuration into adjacent technical or functional areas. Documenting findings clearly is an explicit expectation, building an institutional knowledge base that helps the broader support team resolve similar issues faster in the future.

Candidates need 3+ years of hands-on SAP FI CO Finance experience with genuine investigative troubleshooting instincts, since this role is explicitly framed around root-cause diagnosis rather than surface-level issue resolution. Strong system monitoring skills are required to catch performance or configuration issues proactively. Practical experience across critical business systems is essential, given the scope described touches core operational processes rather than peripheral functionality. Strong documentation habits are expected, reflecting the knowledge-base-building emphasis of this role. Comfort collaborating across teams is required when issues span beyond pure Finance scope.