Analyst

Job Title: Analyst Company: Carrier Job Category: SAP Ariba Roles & Responsibilities: Key Responsibilities ------------------------ Ariba PR/PO Management * Manage purchase requisition and purchase order transactions in SAP Ariba, ensuring completeness, accuracy, and compliance with procurement policies. * Review PR/PO status, resolve transaction blocks, follow up on pending actions, and support timely movement of requests through the procurement workflow. * Coordinate with requesters, approvers, category teams, suppliers, master data, and AMS teams to resolve transaction\-related issues. * Maintain clear status visibility, aging trackers, action logs, and escalation notes for open PR/PO items. * Create, modify, cancel, and monitor purchase orders in line with approved requisitions, buying channels, supplier information, and business instructions. * Support updates related to quantity, price, supplier, delivery information, accounting details, and other PO corrections based on approved inputs. * Coordinate with stakeholders to resolve discrepancies in supplier records, catalog items, contract references, pricing, delivery, or invoice\-relevant information. * Ensure PO changes are documented, approved where required, and compliant with procurement controls. PR Approval Support * Monitor purchase requisition approval workflows and follow up with approvers to reduce cycle time and aging. * Validate that PRs contain required information, business justification, category alignment, supplier details, and supporting documentation before approval progression. * Support requesters with guidance on PR corrections, approval routes, rejected requisitions, and missing information. * Escalate delayed or high\-priority approvals through the agreed governance path. Non\-Technical Helpdesk Support * Provide first\-level non\-technical procurement helpdesk support for requesters, approvers, suppliers, and internal procurement users. * Respond to user queries related to PR creation, PO status, PR approvals, supplier onboarding status, buying channels, catalogs, and basic Ariba navigation. * Route technical system issues to AMS / Digital / IT support teams with clear problem statements, supporting evidence, and business impact details. * Maintain knowledge articles, SOPs, FAQs, process maps, and user guidance to improve self\-service and reduce repeat queries. * Track operational KPIs including PR/PO cycle time, approval aging, PO modification volume, supplier onboarding turnaround time, helpdesk volume, SLA attainment, and rework drivers. * Support audit readiness by maintaining accurate documentation, transaction notes, approval evidence, and control adherence. * Identify recurring issues and recommend process simplification, standardization, automation, training, or governance improvements. * Contribute to continuous improvement initiatives across procurement operations, supplier enablement, and Ariba user support. Success Measures / KPIs =========================== * Business requesters and approvers across regions * Category managers and regional / global procurement teams * Procurement Operations and Global SCM CoE * Supplier Enablement, Master Data, Compliance, Tax, Banking, and Legal stakeholders * SAP Ariba AMS, Digital / IT, and suppliers Work Location: Telangana, India Availability: Full time

Required Qualifications =========================== * Bachelor’s degree in Business, Supply Chain, Finance, Engineering, IT, or related discipline; equivalent practical experience may be considered. * 4\+ years of experience in procurement operations, P2P, shared services, supplier enablement, vendor master data, or SAP Ariba operations. * Working knowledge of purchase requisitions, purchase orders, approval workflows, supplier onboarding, and procurement helpdesk operations. * Experience supporting business requesters, approvers, suppliers, category teams, master data, AMS, Digital / IT, or procurement operations stakeholders. * Strong attention to detail, follow\-up discipline, documentation quality, stakeholder communication, Excel / reporting capability, and issue\-resolution skills. Preferred Qualifications ============================ * Experience with SAP Ariba Buying \& Invoicing, Guided Buying, Supplier Lifecycle \& Performance, Ariba Network, catalogs, or supplier master\-data operations. * Experience working in a global procurement CoE, shared\-services, or region\-agnostic operating model. * Exposure to procurement controls, audit documentation, duplicate supplier prevention, approval governance, SLA tracking, and operational dashboards. * Ability to create SOPs, knowledge articles, process maps, trackers, training content, and continuous\-improvement recommendations. * Lean Six Sigma, procurement certification, SAP Ariba exposure, or project\-management experience preferred. * Improved PR/PO cycle time, transaction accuracy, and aging reduction. * Improved PR approval follow\-up discipline and reduced delayed approvals. * Timely PO creation, modification, cancellation, and status resolution. * Reduced supplier onboarding cycle time, rework, and incomplete submissions. * Helpdesk SLA adherence, improved user experience, and reduction in repeat queries. * Improved audit readiness, documentation quality, and process\-control adherence. Key Skills: SAP Ariba, Ariba Buying, Ariba Network, Procurement Salary: Not disclosed