Accounting Services Associate II

Job Title: Accounting Services Associate II Company: Conduent SAP Module: SAP SD Roles & Responsibilities: * Possesses 1-2 years of experience in the Order-to-Cash (OTC) domain. * Applies accounting principles, SAP knowledge, and operational expertise to complete assigned work. * Demonstrates process improvement, innovation, and transformation experience. * Works within established procedures and practices while maintaining service quality and compliance. * Functions effectively with moderate supervision and manages responsibilities independently when required. * Understands how OTC operations support overall business objectives and customer satisfaction. * Contributes to continuous improvement initiatives and operational excellence programs. * Demonstrates awareness of process efficiencies, innovation opportunities, and transformation initiatives. * Contributes to team performance through accurate transaction processing, reporting, and issue resolution. * Ensures quality service delivery while adhering to SLA commitments and business deadlines. * Supports operational excellence through process improvements and effective escalation management. Leadership * No direct supervisory responsibilities. * Self-driven individual capable of independently managing workload and priorities. * Supports team development through knowledge sharing; experience in training and assisting peers is an added advantage. * Demonstrates ownership and accountability in handling escalations and operational challenges. Responsibility Statements * Perform end-to-end Order-to-Cash (OTC) activities in accordance with established procedures and service level agreements. * Utilize SAP for processing, tracking, and managing OTC transactions and related accounting activities. * Prepare and maintain operational and financial reports using MS Excel and other reporting tools. * Analyze transactional data and provide accurate reporting and insights to stakeholders. * Ensure compliance with accounting principles, organizational policies, and process requirements. * Address customer, stakeholder, and supervisor queries efficiently and professionally. * Support process improvement, innovation, and transformation initiatives to enhance operational effectiveness. * Monitor and adhere to SLAs, ensuring timely completion of assigned tasks and deliverables. * Manage escalations effectively and provide appropriate resolutions within defined timelines. * Collaborate with team members and support peer training and knowledge-sharing initiatives when required. * Demonstrate flexibility to work across shift timings based on business requirements. * Contribute to continuous learning and quickly adapt to changing processes, systems, and business needs. * Maintain high levels of accuracy, productivity, and customer service in all assigned activities. * Perform other duties as assigned. * Comply with all company policies, standards, and operational guidelines. Work Location: Kochi, Kerala, India Availability: Full time

* Strong understanding of OTC processes, accounting principles, SAP systems, and reporting requirements. * Proficient in MS Excel and preparation of operational and financial reports. * Knowledge of SLA-driven environments and service delivery expectations. Qualifications * 1-2 years of experience in the Order-to-Cash (OTC) domain. * Mandatory experience working with SAP. * Strong analytical, problem-solving, and reporting skills. * Good verbal and written communication skills. * Proficiency in MS Excel and report preparation. * Flexibility to work in shift-based environments. * Experience in Process Improvement, Innovation, or Transformation initiatives. * Good understanding of accounting principles and finance processes. * Ability to work independently and collaboratively within a team. * Experience in training and assisting peers will be an added advantage. * Strong escalation management and stakeholder management skills. * Good understanding of SLA-driven environments. * Quick learner with the ability to adapt to changing business requirements. Key Skills: SAP SD Salary: Not disclosed