Account Manager

Job Title: Account Manager Company: talabat SAP Module: SPP EWM Roles & Responsibilities: Job Description Role Summary: As an Account Manager at Talabat (Qatar), you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. What's On Your Plate Partner Relationship Management: * Build and maintain strong, long-term relationships with existing restaurant and vendor partners. * Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. * Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. * Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. * Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. * Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Contract Management & Compliance * Negotiate and renew commercial agreements to ensure a fair and strategic partnership. * Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. Work Location: Doha, Qatar Availability: Full time

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Qualifications What Did We Order? 0-2 years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Key Skills: SPP EWM Salary: Not disclosed