Actively Hiring
AC
SAP Portfolio and Project Management Application Developer
Accenture
Bengaluru
Skills:
SAP
Project Management
Portfolio Management
Root Cause Analysis
Severity and Priority Management
Job Description
Accenture Bengaluru, Karnataka
Requirements
• Help develop necessary modifications/enhancements to address clients needs • Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions • Understand the different Severities and Priorities based on the Level of issue • Understand the different SLAs and coordinate with support team for expediting the resolution of tickets • Ability to Coordinate with Business users and Support team • Ability to escalate the issues to the next level and keep users updated about the progress of the issue.
