Actively Hiring
J
SAP FICO
Bengaluru
Job Description
Shree Ganesh Bengaluru, Karnataka
Requirements
• Triage incidents between Project IT, HP IT, TCS and SMEs • Flagging recurring incidents and asking for root cause solution • First escalation point for Queue Managers and RTR SMEs • Manage incidents queue through metrics to ensure incidents are managed from reporting to closure as per SLA
