SAP FICO Fresher Jobs In Puducherry

Ronecras Ltd
Puducherry

• Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
• Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team
• Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area
• Provide necessary support to colleagues during critical support situations
• Contribute in continuous improvement ideas for improving efficiency and overall teamwork
• Act as the technical point of contact to analyze and fix complex application and systems issues