SAP FICO CONSULTANT

Oloop Consultancy
Khowai, Tripura

• Leading a team of experts in SAP FICO.
• Must ensure team is motivated and internal conflicts are handled.
• Assist in annual budgeting
• Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
• Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team
• Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area
• Provide necessary support to colleagues during critical support situations