Sales Support - Freshers Welcome

Iassess Consultants is hiring a Sales Support professional in Mumbai, explicitly welcoming freshers, to prepare sales quotations and process customer orders accurately. You will coordinate closely with logistics teams to ensure orders move smoothly from confirmation through delivery, catching potential delays or issues before they affect customer satisfaction. Maintaining accurate sales records within CRM systems including Salesforce, Zoho, or SAP is a core daily responsibility, keeping order status and customer information current for the wider sales team. Acting as a customer point of contact means fielding questions about order status, quotations, or delivery timing professionally and promptly. This entry-friendly role offers meaningful exposure to sales operations for candidates beginning a career in sales support.

This role welcomes candidates from 0-3 years of experience, including recent graduates with no prior professional experience. Basic familiarity with CRM software including Salesforce, Zoho, or SAP is preferred, though willingness to learn quickly is equally valued for entry-level candidates. Strong organizational skills are essential for accurately preparing quotations and processing orders without errors. Candidates should demonstrate clear, professional communication skills, given the customer-facing point of contact responsibilities this role carries. Comfort coordinating with logistics teams and maintaining accurate CRM records rounds out the practical skill set expected for this sales support position.