SAP FICO CONSULTANT
Skipper Limited Bengaluru, Karnataka
Location: Karnataka City: Bengaluru
• In case of accepting incidents and having the need of reassigning to a different tower, work with other tower leads • Active incidents management and prevent aged incidents • Triage incidents between Project IT, HP IT, TCS and SMEs • Flagging recurring incidents and asking for root cause solution • First escalation point for Queue Managers and RTR SMEs