SAP APO Consultant
Newforce Global Services Ltd Mumbai, Maharashtra
Location: Maharashtra City: Mumbai
Job Description : • Day to day production support activities in DP, PPDS. • Meet the SLA requirements down for the support project. • Daily troubleshooting of user queries and resolution of issues. • Identify gaps, issues and work around solutions. • Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. • Handle changes or emergency transports as needed for high priority issues. • Document functional designs, test cases and results. • Proactively identify and propose business processes and/or system enhancements.