Analyst -SAP MM WM Support
Eaton Pune, Maharashtra
Location: Maharashtra City: Pune
• Will manage incidents/Requests by troubleshooting/configuration using SAP MM WM process • Deliver incident, request and change within EATON specified SLAs and updates to stakeholders in timely manner • Will provide production support as needed to address configuration, data and process issues • Will deliver in small requests around the globe by providing Functional Specification to technical team and coordinating with end-user or configuration or data setup • Will continually learn new SAP modules and techniques to provide value to our business by enhancing self-knowledge and capability. • Will provide good quality code as well as excellent documentation including unit test scripts and results. Will Maintain zero impact through regression testing in the global environment • Will train and guide members on the support team member • Will maintain a global mindset during the support process to ensure that the development/fixes will have no impact on global functionality. • Participate in improvements to applications and processes in order to decrease incidents and maintain quality. (Demonstrates Problem Management Expertise) • Participate in continuous improvements on in-scope support initiatives. • Participate in application upgrades by testing and documenting functionality in conjunction with Functional analysts. • Stays current with Technology trends in Information Technology advancements • Proven competency in presentation, training, documentation and support • Proficient in estimating and scheduling tasks for self • Having knowledge & hands on experience on S4 HANA, Ariba & IBP will be an added advantage