Manager - SAP PP/QM/VC & MM/WM
Konecranes Pune, Maharashtra
Location: Maharashtra City: Pune
Your key responsibilities: • Leading a team of experts in SAP PPQMVC MMWM area • Must Manage team, employee relations, motivation, recruitment, attrition, conflict resolution. • Team’s work planning, mentoring, escalation handling, shift rostering, resource management • Periodic Management Reporting, assist in annual budgeting • Contributing in and driving practices based on industry best practices e.g. ITIL processes related to Incident Management, Request Management, Change Management, Problem Management for your area of responsibility • Taking ownership of ticket handling process as per guidelines / best practices and achieving set KPIs for yourself and team