SAP MM Lead
Berger India Jammu & Kashmir
Location: Jammu-and-Kashmir City:
• POC for business engagement for the scope of work • Engage & drive critical production system and business issues. • Hold the vendor team accountable for delivery and operational excellence • Track key metrics and ensure alignment to SLA • Hands-on engagement in resolving issues and provide guidance to the vendor team to improve turn around time • Influence process improvements to enhance support delivery