SAP ECC PM Plant Maintenance
ICS Consultancy Services Mumbai, Maharashtra
Location: Maharashtra City: Mumbai
• Help develop necessary modifications/enhancements to address clients needs • Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions • Understand the different Severities and Priorities based on the Level of issue • Understand the different SLAs and coordinate with support team for expediting the resolution of tickets • Ability to Coordinate with Business users and Support team