SAP CX Sales Cloud C4C Application Lead cloud

Accenture
odisha

- Knowledge on customer creation and details maintenance in SAP & C4C.
- Knowledge on creation of Target groups, Content  Campaign.
- Having the knowledge on conducted scoping, codelist mapping, customization for adaption & analytics.
- Resolving & identify inbound/outbound IDocs issues based on message type in C4C.
- Implementation of Workflow Emails for customer birthday & anniversary, Sales order creation/Block/Release status.