Data Scientist-Cx Analytics

IDFC FIRST Bank

Role/ Job Title: Data Scientist - Cx Analytics

Function/ Department: Data & Analytics

Roles & Responsibilities
Leverage advance analytics techniques to map customer behaviors
Robust understanding of data and fields required or analysis
Able to understand business perspective and proactively identify solutions with business problem of ensuring best customer experience
Innovate analytical solutions through developing models leveraging advance ML/AI algorithm for improved business performance
Apply relevant Analytics algorithm to get actionable insights from internal / external data
Liaise with Business and Tech teams to lead initiatives for ensuring adequate data capture and structured data storage
Partner with Tech teams to create deployment roadmap
Work with cross functional stakeholders to increase adaption of analytics in decision making
Has an innate orientation to be aware of how one contributes to the larger vision of the Bank

Key Success Metrics
. Development analytical tools and deployment
Business use cases

Educational Qualifications

Graduation: Any Graduate

Post Graduation: Any Post Graduate

Professional Degree: Any Professional Degree

Experience: 2 to 5 years in Data Science,