Role - Learning & Development Associate 

Role Definition

The role of a L&D Associate is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the workplace.

Roles And Responsibilities:

The L&D Associate plays a pivotal role from start to end of the process training that includes the following:

 Prepare L&D reports and dashboards

 Prepare evaluation summary reports of training programs for dissemination to the L&D manager and other stakeholders as may be required

 Update and maintain learning intranet and online files and updating learning and talent development related content.

 New Hire Training

 Create training programs to address skill gaps in employees.

 Periodic Training Need Analysis of the employees and propose the effective training plan.

 Conduct surveys to gauge the effectiveness of programs.

 Research new training methods.

 Coordinate with internal stakeholder and Team Managers for regular feedback to enhance the Training Process.

 Structure On boarding Training requirements, Pre-Process etc.

 Automate the Training process and create the repository for future Trainings.

 Ensure that all new employees go through the defined new learning path for their respective roles in the account

 Support new hires during OJT and GO-live

 Provide refresher and remedial training for existing employees

 Generate training reports from time to time

 Provide effective feedback and coaching to analysts on the floor

Education:

Graduate In Any Stream (Preferred- HR Stream)

Knowledge:

Must Have -0-1 years of experience in Training or Facilitation
Excellent Facilitation and influencing skills
Fluent in English language
Excellent Communication and presentation Skills
PC literate with good system navigation skills
MS Office (Power Point, Word, Excel) : Intermediate
Task Management & Organization skills
Self Driven and Go getter attitude


Good to have 

 Advanced Research Skills

 Content Design & Development Skills

 Experience in handling LMS activities