Skill required: Employee Services - Employee and Labor Relations

Designation: HR Service Delivery New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Employment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.

What are we looking for? "Clear written and verbal communication skills. Critical thinking and problem solving skills. Detail oriented with high accuracy." Global design, Localization, Testing, Standard Operating build experience

Roles and Responsibilities:

 Read, understand and analyze client process as per the business rules.
 Execute the process accurately and timely as a hands-on processor.
 Escalate issues and seek advice when faced with complex issues/problems.
 Always demonstrate the highest level of customer service.
 Complete onboarding formalities
 Execute process steps related to people movement and benefits administration
 Ensure and maintain the security and confidentiality of client data.
 Update client applications accurately and quickly in accordance with the appropriate User Guides.
 Understand and adhere to Accenture’s processes and working methods
 Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients
 Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.
 Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent
 Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.
 Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
 Participate in Team building activities.