Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role:

SCOPE OF RESPONSIBILITY:

To answer the queries pertaining to regulatory & certificate requirements

PURPOSE OF THE POSITION

The senior analyst should be responsible for coordinating the response to a customer questionnaire request in collaboration with the appropriate departments (regulatory, sales, legal, logistics, etc.) in German as well as English language.

ESSENTIAL JOB FUNCTIONS

• Provide timely responses to the regulatory enquiries.

• Enhance our product information databases by documenting technical information from customer interactions.

• Provide solutions based on customer needs and research interests.

• Document errors and information the responsible department for changes in company electronic and printed publications.

• Document all customer interactions and requests for products.

• Contribute to company/department operations and process improvement efforts.

• Recommend and participate in process improvement studies.

• Actively participate on intra- and inter-departmental teams as assigned.

• Miscellaneous duties and tasks as assigned.

• Exemplary attendance and adherence to schedule.

• To maintain the image of organization as a source of scientific information, to function as a leader in Life Science and High Technology, and to promote our obsession with service

Who You Are:

Education:

MSc Chemistry/ Biochemistry/ Biotechnology/ any equivalent degree in Life science

Experience:

1-3 years in R&D/Lab/Institute or Technical services of life science or chemical industry.

Technical Skills / Competencies:

• Solve queries on time with content in your response that allows us to resolve the claims of our clients. Ability to present solutions in friendly user language

• Excellent verbal and written communication skills. Understand the basics and needs of good communication in the process.

• Proactive

• Manage time efficiently

• Analytical & problem-solving ability

• Customer centric orientation

• Knowledge of ISO preferred

Behavioral Competencies:

• Advanced in Interpersonal skills, Problem solving, Planning & execution.

• Proficient in Customer orientation, Business acumen and Leading change.

ADDITIONAL LOCAL NEEDS

Should be flexible to work in European Time Zone

Should be proficient in German language.

We are an equal opportunity employer that values workforce diversity. We want everyone to be able to bring their best self to work every day which is why equality and inclusion is at the forefront of all our activities. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!