Key Responsibilities
• Developing and maintaining positive relationships with employees, management, and labor unions
• Ensuring compliance with labor laws and regulations
• Handling all employee grievances, disputes, and complaints
• Conducting investigations into employee misconduct or violations of company policies
• Facilitating negotiations between management and labor unions
• Providing advice and support to management on human resource and/or industrial relations issues
• Developing and implementing policies and procedures related to industrial relations
• Preparing and presenting reports and recommendations to management

Requirements
• Bachelor’s degree in Human Resources, Industrial Relations, or a related field. Post-graduate degree/diploma preferred.
• Minimum of 5 years of experience in industrial relations or a related field
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information

Skills
• Strong knowledge of labor laws and regulations.
• Good Negotiation skills.
• Excellent Communication skills in Bengali, Hindi, and English.
• Problem-solving skills in an industrial environment.
• Conflict resolution skills.
• Empathy and emotional intelligence.