• Strong Salesforce product knowledge and at least 4+ years of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud.
• Certified Salesforce Administrator
• Desirable: Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
• Data DevOps management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Monitor and improve DevOps user adoption