• Manage the setup of new users and their permissions
• De-provision users and remove from business systems and reports
• Design, create and maintain user roles, profiles, hierarchies including sharing rules and security levels
• Maintain system efficiency and accuracy by merging duplicate Leads, Contacts, and Accounts
• Dev/Test/UAT/Production environment management, System backups, Code check-in, error log management and remediation
• Experience working with off shore resources