Lead-ERP_SAP EWM

_VOIS
Pune, Maharashtra

• Managing SAP ERP SCM IT Operations covering end to end Level 2 application Operations
• Remedy, SAP SCM & Logistics Modules, MS Office Tools
• SAP SCM/Logistics business Processes, SAP OSS process
• IT Processes and Procedures, ticket lifecycle process (Assigned, In-progress, Pending), change & problem ticket, understanding of Ticket SLA and KPIs, reporting, governance