Work closely with the project team (internal and external) to assure a timely solution
May lead multiple project activities simultaneously, working with internal and external cross-functional groups
Resolve technical issues including diagnosis of problem, recommendations for workarounds and defect correction
Analyze, design, construct, test, and implement system or application enhancements
Create and maintain all required technical documentation per IS methodology and processes
Demonstrate technical leadership by staying current on new technologies
Maintain collaborative working relationship with IS services (database, data center, servers, desktop, networking, security)
Understand customers business implications and incorporate understanding into technical and process improvement recommendations