Responsibilities
• Creative problem solver and out of the box thinker who can effectively collaborate with a range of stakeholders throughout a matrixed organization.
• Demonstrate ability to ramp up on new systems and deeply evaluate the technical components of a technology, service or product from a business perspective.
• Be a proud ideator and confidently drive innovations to market with full customer perspective.
• Bold Communicator. Define expectations for collaborating teams, hold them accountable to success and failure.
• Strong familiarity working within case/ticketing queues, managing competing tasks & troubleshooting requests on behalf of stakeholders.