Amity Software Systems Noida, Uttar PradeshNoida
• Tickets management (Screening, Dispatching, Tracking). • Resolve tickets (Incidents and request) on our SAP BI Stack related to ERP and CRM sources. • Work with product owners to create, revise, and validate end-user learning materials, • Conduct business user training as needed. • Support developers to prepare test data and perform testing activities.