• Assists with all marketing related events, seminars, mailings, and call campaigns
• Submits accurate and timely forecasts
• Properly log all client activities, opportunities and contacts in NAVision and designated sales and call reports
• Proactively invest in your personal training and development. This includes keeping up to date with software & IT industry trends, maintaining professional accreditations.
• Achieve average customer satisfaction score of 9 out of 10;
• Accountable for ensuring SoftwareONE meets all customer contractual obligations and manage the escalation process if required; and
• Accountable for ensuring customers deliver on SoftwareONE contractual terms, including paying on time